How ADT Collects:

ADT Customer-provided data (e.g., during order and account creation) data generated while using our services, including location, use of applications, and data from other sources, such as ADT partners and third parties using the ADT API.

The following data is collected by or on behalf of ADT.

• The customer provided data.

This includes:

 

Customer Profile: We collect data when a customer creates or updates an ADT account. This may include your name, email address, phone number, username and password, profile picture, and billing or banking information (including related payment verification information).

 

Customer Details: We collect customer data that does not create a customer profile or account. This may include your name, email address, phone number, collection and delivery locations, and billing or banking information (including relevant payment verification information).

 

Demographic Information: We may collect customer demographic information, including customer surveys. In some countries, we may receive customer demographic data from third parties.

 

Customer Content: We collect the information you provide when you contact ADT Customer Support, provide ratings or reviews of other customers, or contact ADT. This may include reviews, photos, or other records collected by our customers.

 

• Records were created during the use of our offerings.

This includes:

 

Place information: we acquire specific or approximate vicinity information from travelers’ cellular devices if they permit us to achieve this. ADT collects this fact from when a ride is about to start until its miles are finished, and any time the app is walking in the foreground on their cell device. We use these facts to enhance your use of our apps, which include enhancing select-up locations, allowing safety functions, and preventing and hitting upon fraud.

 

Transaction records: we collect transaction records related to using our services, which include the sort of services requested or furnished, order info, date and time the service turned into provided, amount charged, and fee technique.

 

Utilization statistics: we gather facts approximately how customers interact with our offerings. This includes facts, including entry to dates and instances, app features or pages considered, app crashes, and another gadget hobby, browser, and sites or services used before interacting with our offerings. We accumulate this data via cookies, pixels, tags, and comparable tracking technologies that create and keep specific identifiers in a few instances.

 

Communications facts: we can also enable customers to talk with others and ADT via ADT’s cellular apps and websites. For instance, we may enable drivers and clients to name textual content or send other documents to every different (usually without disclosing their smartphone numbers to others). To offer this service, ADT may also obtain some data regarding the calls, texts, or other communications, together with the date and time of the communications and content. ADT may additionally use these statistics for customer service services (which include resolving disputes between customers), for protection and safety purposes, to improve our services and products, and for analytics

 

• Data from other sources.

This includes:

 

• Customer feedback, which includes ratings, opinions, or compliments.
• Customers collaborate in our referral programs. For instance, while a patron refers another person, we receive the referred person’s private facts from that client.
• ADT account owners who request services for or on behalf of different clients or who allow such customers to request or acquire offerings thru their debts.
• Clients or others are providing information in connection with claims or disputes.
• T2A partners thru which customers create or get admission to their ADTaccount, consisting of fee vendors, social media services, or apps or websites that use ADT’s APIs or whose APIs ADT makes use of.
• Publicly available resources.
• Advertising provider carriers.

ADT may combine the information collected from those sources with different data in its possession.

 

How will we use your non-public information?

 

ADT collects and uses the information to permit the reserving of dependable and handy transportation and different services and products. We also use the data we collect:

 

• to enhance the protection and security of our clients and offerings;
• for customer support;
• for studies and improvement;
• to allow communications between clients and drivers;
• to send marketing and non-advertising communications to customers; and
• in connection with prison court cases.
• ADT does not sell or share private patron records with third events for their direct advertising, besides from customers’ consent.

Sharing of personal information

We might also transfer the statistics defined on this announcement and procedure and keep it in, united kingdom and different international locations, several of which may additionally have less protecting information safety legal guidelines than the region in which you live. This is the c, and we can take appropriate measures to defend your non-public data according to this declaration.

 

• With ADT vehicles subsidiaries and affiliated entities that offer services or behavior statistics processing on our behalf or for records centralization and/or logistics functions;
• With providers, consultants, advertising and marketing partners, and other service carriers who need get admission to such facts to perform paintings on our behalf;
• In reaction to a request for records by an equipped authority, if we agree that disclosure is following, or is otherwise required via, any relevant law, law, or criminal system;
• With cops, government authorities, or other third events, if we consider your moves are inconsistent with our consumer agreements, phrases of provider, or policies, or to guard the rights, belongings, or safety of ADT motors or others;
• referencee to, or during negotiations of, any merger, sale of enterprise belongings, consolidation or restructuring, financing, or acquisition of all or a portion of our commercial enterprise by way of or into every other company